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Integration
JotForm to Haufe X360 Integration preview

JotForm to Haufe X360 Integration

Normalized JotForm payloads, deduped submissions, and upserted leads and contacts into Haufe X360 with monitoring and backoff.

Node.jsTypeScriptKoaMongoDBNew RelicHaufe X360 RESTODataJotForm Webhooks
Case narrative

Problem

Inbound form submissions were inconsistent and prone to duplication when syncing to the ERP.

Solution

Wrapped webhook intake with validation, normalization, deduplication, and observable upserts into Haufe X360.

Impact

Reduced bad records and made lead ingestion repeatable with traceability for ops.

Highlights
  • Webhook intake with schema validation and error handling.
  • Normalization for phones, postal codes, and attribute mapping.
  • Duplicate detection with safe upserts into X360 via REST/OData.
  • Salesperson and contact role validation plus ID reconciliation.
  • Structured logs and monitoring in New Relic with retries and backoff.
  • End-to-end mapping for leads, contacts, and business accounts.
Build path
1

Ingest safely

Validated and normalized inbound JotForm payloads before touching X360.

2

Protect the CRM

Detected duplicates, reconciled IDs, and enforced salesperson and role rules.

3

Upsert with guardrails

Pushed data to X360 through REST/OData with retries and structured monitoring.

4

Observe

Added New Relic traces and logs so issues surfaced quickly with context.

Stack
Node.jsTypeScriptKoaMongoDBNew RelicHaufe X360 RESTODataJotForm Webhooks
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